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Software Quality Assurance Engineer in Overland Park, KS at Netsmart

Date Posted: 4/12/2018

Job Snapshot

Job Description

Company Overview :

Netsmart is healthcare’s largest human services and integrated care technology provider. Netsmart technology platforms and expertise are integral to the delivery of outcomes-based services and care to more than 25 million persons nationwide. Netsmart serves more than 500,000 users in more than 24,000 organizations across all 50 states. Netsmart client communities include behavioral health, addiction treatment, intellectual and developmental disabilities, child and family services, public health, home health, hospice and palliative care, private duty and vital records.

We became the industry leader through the creation of cutting edge software solutions to meet our client’s needs. This level of creation and product evolution is only made possible by assembling a team of the best and the brightest technical talent in the industry. Do you have what it takes to join us on this journey?

Software Quality Assurance Engineer Position Overview:

The successful candidate will be developing the next generation of support and analytics tools for our solutions. Tenacity to learn new technologies, rapidly apply lessons learned and collaborate across the organization is fundamental to being successful in this role, and is critical to the team’s success. We value results and will empower efforts to raise ourselves to the next level.


  • Evaluates and performs manual and automated testing against new or modified software programs and procedures used to verify that programs function according to requirements and conform to establishment guidelines.
  • Writes, revises, and verifies test plans and test procedures for program defect identification and resolution and product enhancement evaluations to attain a level of quality software, economically and efficiently.
  • Evaluate, generate, execute, and maintain full test scenarios, cases, and scripts to ensure requirements coverage and replicability with positive and negative testing.
  • Collaboratively works with developers to build out unit tests for test-driven development supporting an agile approach as well an additional path to further advance development skills.
  • Participate in product design reviews to provide input on functional requirements, product designs, usability, or testing implications.
  • Conduct software compatibility tests against changing programs, hardware, operating systems, or network environments.
  • Identify, report, and track product defects as well as addressing need for additional product functionality in a clear and concise form.
  • Install and configure recreations of software production environments to allow simulated and comparable testing.
  • Provide troubleshooting/problem resolution for client issues when required.
  • Take initiative, prioritize, and manage multiple detailed tasks in a fast-paced and ever-changing environment a must.
  • Perform various types of testing to include: Unit, Functional, Regression, Portability, UX, and Smoke testing.
  • Review End User and Technical Documentation generated for accuracy, completeness, and overall quality.
  • Measurement tracking: Identify defect densities, open defect counts, and other data elements contributing to quality metrics.
  • Provide estimation of tasks, and on-time delivery against stated schedules.
  • Work with the software development team to improve the quality of healthcare software delivered. Makes recommendations for application and test procedure improvements.


  • Bachelor’s degree in a technical field or related work experience
  • 1-3 years’ experience performing software testing and quality assurance or development.
  • Capable of independent work within the full software development life-cycle within a large scale enterprise environment
  • Strong understanding of technology with a natural inquisitiveness.
  • Extensive troubleshooting and problem solving skills required.
  • Ability to work together as a team with geographically dispersed teammates.
  • Strong written and verbal communication and active listening skills
  • Reliable and organized with a strong attention to detail.
  • Ability to logically identify and resolve issues using a level of abstraction and prediction where necessary.
  • Experience with software development, software automation and test tracking tools against Java, Delphi, and/or .Net coding platforms is preferred:  Quick Test Pro/Unified Functional Testing, SilkPerformer, Test Director and/or equivalents
  • Familiarity with State and Federal Healthcare regulatory guidelines is preferred.
  • 1-2 years’ experience in healthcare management and/or pharmacy support/implementation and with associated software systems is preferred.

In Addition to a Competitive Salary, Successful Candidates Will Receive:

  • Medical, Dental and Vision Insurance available Day 1
  • Life Insurance
  • Short/Long Term Disability
  • 401(k) Plan/EAP

Netsmart’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.


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