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Senior Technical Documentation Designer in Overland Park, KS at Netsmart

Date Posted: 11/28/2018

Job Snapshot

Job Description

Are you looking for your ideas to affect changes within the healthcare market and improve the lives of patients throughout the world?  Netsmart Technologies is innovating rapidly to build solutions that break down the barriers between providers, academia, research organizations, partners, and patients.  This is your chance to work on the cutting edge as part of a fast-growing, dynamic, entrepreneurial team pushing the boundaries of healthcare computing. 

Major Responsibilities

• Develop and update technical documentation/content adhering to formatting, content and style guidelines
• Develop and update online content
• Develop processes and procedures for keeping documentation up-to-date
• Ensure technical verbiage is easy to understand by the layperson.
• Make editorial and aesthetic improvements to documents and recommend new designs, layouts, and procedures
• Act in a self-directed, consultant role to determine and understand internal and external customer needs for documentation
• Serve as a coach and mentor for other writers on the team
• Develop on-line training materials
• Balance multiple projects and timelines

Education Requirements

• Bachelor's degree
• Master's degree, a plus
• 5+ years of experience authoring online help files
• Excellent written and verbal communication skills
• Wiki experience

Netsmart provides equal employment and advancement opportunities to all individuals. Employment decisions at Netsmart will be based on performance, qualifications, abilities, education and experience.  Netsmart does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Netsmart complies with any applicable state and local laws governing nondiscrimination in employment.


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