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RCM Team Lead in Overland Park, KS at Netsmart

Date Posted: 4/1/2018

Job Snapshot

Job Description

Company Overview:


Netsmart is healthcare’s largest human services and integrated care technology provider. Netsmart technology platforms and expertise are integral to the delivery of outcomes-based services and care to more than 25 million persons nationwide. Netsmart serves more than 500,000 users in more than 24,000 organizations across all 50 states. Netsmart client communities include behavioral health, addiction treatment, intellectual and developmental disabilities, child and family services, public health, home health, hospice and palliative care, private duty and vital records. 
We became the industry leader through the creation of cutting edge software solutions to meet our client’s needs. This level of creation and product evolution is only made possible by assembling a team of the best and the brightest technical talent in the industry. Do you have what it takes to join us on this journey?

Job Summary

Individual will be responsible for managing day-to-day billing processes and procedures for assigned clients.   The position will be responsible for identifying areas of process improvement and managing those changes to ensure optimal outcomes for the positive financial health of both our client and Netsmart Revenue Cycle Management Services.


Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Manage day-today operations and performance of Billing Claims Specialist.
  • Manage and maintain appropriate staffing based on incoming work logs.  
  • Develop and implement backlog reduction plans as necessary.
  • Manage client escalations as they arise.
  • Maintain an ongoing relationship with existing clients to foster new sales opportunities.
  • Assist in marketing solution offerings to new and existing clients
  • Work with team to evaluate and obtain beta testing partners for new solution offerings.
  • Create and manage a training plan for associates.
  • Performs other duties as assigned by supervisor.

Qualifications

  • Bachelor’s Degree, Certification or equivalent work experience required.
  • 2 years of medical billing, cash posting, and charge entry experience
  • 3 years of call center experience preferred
  • Knowledge of billing operations; billing and collections processes; denial management; overall accounts receivable management.
  • Excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Knowledge of Microsoft Office products, specifically skilled in Excel, Word, and Outlook.

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