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Product Strategist in Raleigh, NC at Netsmart

Date Posted: 9/28/2018

Job Snapshot

Job Description


The Product Strategist - Solutions will be responsible for managing / oversight of the Avatar billing solutions for the behavioral health business unit specifically focusing on the California provider market, as well as Managed of Services Organizations. This extends from increasing the profitability of existing solutions to assisting with the defining new solutions for the company. The Product Strategist will manage all aspects of the life cycle including market research, product requirements, pricing, launch coordination and creation of sales tools. The Product Strategist must possess a unique blend of business and technical savvy; a big-picture vision, the drive to make that vision a reality and the ability to execute at the tactical level. They must enjoy spending time in the market to understand industry problems, participate in conferences and gain recognition as an industry leader and find innovative solutions for the broader market.


  • A strong knowledge of Electronic Health Records within the primary/physical or behavioral health care environment. 
  • Demonstrates strong leadership with the ability to influence and motivate cross functional teams to gain their cooperation and engagement for overall product strategy and execution. 
  • Verified strategic agility with the capacity to understand complex business problems, market trends, and technology challenges and synthesize them into a clear concise business plan and product roadmap. 
  • Possesses strong negotiation skill with capability to develop win/win solutions (for the market, customers, and internal organizations), while driving the product direction and garnering cross functional support. 
  • Demonstrated aptitude to drive results and change across the organization. 
  • Customer focused and dedicated to meeting the expectations and requirements of both internal and external customers while balancing the priorities of the company and the product. 
  • Goal oriented and makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment. 
  • Comfortable with all levels of management and able to communicate (both orally and written) a vision and present effectively to customers, the market, and executives. 
  • Analytical problem solver; able to understand interdependencies of business functions and impacts of decisions; and set priorities based on what is important. 
  • Strong executive presence; provides thought leadership for the company and the product line. 


  • Bachelor's degree in Health Care Administration, Business Administration, Information Systems or Project Management. 
  • An understanding of Revenue Cycle Management from both a provider and payer perspective.
  • Knowledge of HIPAA transaction sets (837/835, 270/271, 276/277, 278)

Special Skills:

  • Excellent oral and written communication skills with the ability to effectively present to the target audience.
  • Must be able to work effectively with clients, IT management and staff personnel.
  • Excellent analytical, problem resolution, organization and time management skills.
  • Asserts ideas, encourages teamwork and acts as a role model when leading and directing others.
  • Ability to handle multiple tasks at a time.
  • Demonstrates diplomatic negotiating skills and excellent interpersonal skills.
  • Requires strong judgment and excellent project management skills, understands the purpose and employs the use of a work breakdown structure
  • Capable of embracing unexpected change in direction or priority.

30% travel is required

Netsmart provides equal employment and advancement opportunities to all individuals. Employment decisions at Netsmart will be based on performance, qualifications, abilities, education and experience.  Netsmart does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Netsmart complies with any applicable state and local laws governing nondiscrimination in employment.


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