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Network Engineer in Dallas, TX at Netsmart

Date Posted: 5/8/2018

Job Snapshot

Job Description

Network Engineer

Netsmart is healthcare’s largest human services and integrated care technology provider. Netsmart technology platforms and expertise are integral to the delivery of outcomes-based services and care to more than 25 million persons nationwide. Netsmart serves more than 500,000 users in more than 24,000 organizations across all 50 states. Netsmart client communities include behavioral health, addiction treatment, intellectual and developmental disabilities, child and family services, public health, home health, hospice and palliative care, private duty and vital records.

The Network Engineer is responsible for analyzing, designing, installing, configuring, maintaining and repairing of network infrastructure and application components. This role would involve performing a wide variety of evaluation, maintenance, installation and training tasks to ensure the computer network performance meets company and user satisfaction. The Network Engineer provides direction, information, and recommendations regarding network configurations and installations.  As a Network Engineer you will play a key leadership role in creating, designing and implementing Netsmart’s network vision for the software defined data centers, including cloud infrastructure.


  • Design, setup and configuration of complex Data Center Network environments.
  • Establishes and maintains networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards
  • Maximizes network performance through proactive monitoring; troubleshooting network problems and outages; plan, document, and schedule upgrades and changes to network infrastructure; collaborates with network architects on network optimization, design, and implementation
  • Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.)
  • Assist in the design of multi-server environments including IP address schemes, DNS, WINS, Ether-Channel (Bonding), etc.
  • Maintaining multi-site network operations and software applications, operating systems and regular maintenance with both private and public facilities.
  • Managing assigned projects and program components to deliver services in accordance with established objectives.
  • Responding to inquiries from clients, staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support.
  • Supervising the administration of systems and servers related network to ensure availability of services to authorized users.
  • Troubleshooting malfunctions of network hardware and software application to resolve operational issues and restore services.
  • Build and maintain good working relationship with key vendors.
  • Create and maintain blueprints/guidelines for deploying, maintaining, and troubleshooting our cloud environments.
  • Automate monitoring, processes and procedures; work with our software development team to create both backend and customer facing tools.
  • Understanding of HIPAA guidelines.
  • Familiarity with ISO 27000, ITIL, or other IT frameworks.
  • Stay up to date with latest security, load balancing and networking trends; undergo training for new products; test products and solutions in Netsmart’s environment.


  • 3+ years of experience in Data Center network design and support.
  • Advanced experience with Cisco and F5 systems equipment.
  • Current CCNA or higher certifications desired.
  • In depth experience in designing, managing and/or assessing complex IT infrastructures.
  • Deep expertise in infrastructure, including firewalls, load balancing and networks
  • Bachelor’s degree in technology
  • Excellent communication skills and experience working externally with customers and/or partners
  • Excellent operational and delivery skills
  • Ability to “think big' and challenge conventional wisdom
  • Ability to evolve with a rapidly changing business and environment
  • Strong organizational skills and ability to multi-task in a small business environment
  • Availability in response to needs of the customer for installation, maintenance and equipment malfunctions

In Addition to a Competitive Salary, Successful Candidates Will Receive:

  • Medical, Dental and Vision Insurance available Day 1
  • Life Insurance
  • Short/Long Term Disability
  • 401(k) Plan/EAP

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Netsmart’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.