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Delivery Consultant in Overland Park, KS at Netsmart

Date Posted: 10/4/2018

Job Snapshot

Job Description


The Netsmart Delivery Consultant is responsible for providing solution knowledge, implementation methodology experience and process design to client teams and projects representing their domain of expertise. They are looked upon to contribute to the growth and development of the less experienced delivery analysts on the team. The Delivery Consultant will recommend and implement solutions to client needs based on best practices.


  • Provides solution knowledge and troubleshooting services in complex client environments.
  • Provides GAP analysis and process redesign recommendations to the client based on best practices. 
  • Executes team and project planning with minimal assistance while staying within, monitoring and reporting against project scope.
  • Assists clients and project teams in current state analysis of department workflows.
  • Prepares/plans for file build, testing and conversion project tasks.
  • Participates in continuous professional development to grow solution expertise and business acumen, taking an active role in personal career development.
  • Manages and troubleshoots implementation issues for solutions and clients for which they are responsible.
  • Identifies solutions to client issues and works across the matrix to solve the issues.
  • Contributes to team financial and operational goals by maximizing efficiency and client demand for billable time.
  • Develops and improves implementation methodology by contributing to and leveraging recommended practices and supporting project collateral. 



  • Requires a Bachelor’s degree.   

Specialized skills and knowledge

  • Demonstrated proficiency in change management including project communication and client relationship development.
  • Requires the analyze data in order to apply logic to solve problems.
  • Strong interpersonal communication skills with the ability to effectively collaborate with others.
  • Strong verbal and written communication skills with all levels of a client organization.
  • Must be a leader, with willingness to readily and voluntarily take ownership of highly challenging situations.
  • Must have the ability togain understanding of Netsmart’s Plexus implementation methodologies and execute projects accordingly.
  • Successful Delivery Consultants have the initiative to actively seek new knowledge and consistently improve skills.


  •  Requires a minimum of one year as a Netsmart Delivery Analyst or similar experience.

Skills and Abilities:

PC Skills

  • Microsoft Office Suite – proficient level

Netsmart provides equal employment and advancement opportunities to all individuals. Employment decisions at Netsmart will be based on performance, qualifications, abilities, education and experience.  Netsmart does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Netsmart complies with any applicable state and local laws governing nondiscrimination in employment.


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