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Application Specialist - Evolv - Remote in Cleveland, OH at Netsmart

Date Posted: 11/14/2018

Job Snapshot

Job Description

Netsmart is healthcare’s largest human services and integrated care technology provider. Netsmart technology platforms and expertise are integral to the delivery of outcomes-based services and care to more than 25 million persons nationwide. Netsmart serves more than 500,000 users in more than 24,000 organizations across all 50 states. Netsmart client communities include behavioral health, addiction treatment, intellectual and developmental disabilities, child and family services, public health, home health, hospice and palliative care, private duty and vital records. 
We became the industry leader through the creation of cutting edge software solutions to meet our client’s needs. This level of creation and product evolution is only made possible by assembling a team of the best and the brightest technical talent in the industry. Do you have what it takes to join us on this journey? 
Job Summary:
The Application Specialist will be responsible for providing expert solution knowledge with the EHR platform Evolv, recommended practices, maintenance of live applications and process design representing their domain of expertise. 
A robust knowledge of EHRs, specifically myEvolv, and Healthcare IT is expected for success in this role. 
Essential Duties and Responsibilities include the following. Other duties may be assigned:
• Understands Netsmart solutions for which they are assigned 
• Consults on broad solution functionality.
• Participates on solution development projects for assigned clients
• Is knowledgeable about system functions (i.e. clinical, billing, or reporting)
• Responsible for build and testing of EHR system changes
• Participates with client team to understand and execute the scope of the engagement and in the change control protocols
• Identifies and measures client improvement opportunities. 
• Develops and cultivates client relationships. 
• Participates in continuous learning opportunities to grow solution expertise.
• Must be able to perform duties with moderate to low supervision
Qualifications :
• Bachelor’s degree or equivalent experience in lieu of degree required
• Minimum 2 years' experience of implementing/maintaining an myEvolv environment
SQL skills are required
SSRS experience is recommended
• Clinical and/or billing experience is preferred
• Strong solution knowledge for myEvolv resulting in the Specialist being perceived as the expert in the solution.
• Ability to explain solution capabilities within the context of business processes within a Community or Practice segment
• Demonstrated process improvement skills to be available to client within their specified solution
• Experience in solution benefits identification, development and reporting  
• Ability to travel up to 20%
• Basic computer skills, including Microsoft Office Suite
• Fluent in English
• Ability to work overtime and irregular hours when needed

Netsmart’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.