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Account Relationship Manager-Enterprise Healthcare Software Sales-Post-Acute in Overland Park, KS at Netsmart

Date Posted: 3/26/2018

Job Snapshot

Job Description

Netsmart is healthcare’s largest human services and integrated care technology provider. We provide innovative healthcare technology, including electronic health records (EHRs), health information exchange, data analytics, and mobile clinical and consumer engagement solutions, for the behavioral health, social services and post-acute communities. We serve more than 560,000 users in more than 25,000 organizations across all 50 states.
The Team:
At Netsmart, our goal is to change the face of healthcare today by making whole-person care a reality through technology, services and advocacy. This is only made possible by assembling a team of the brightest talent in the industry. Our team profile is built around professionals with a drive to succeed, a creative energy to drive change, and a passion to provide the best possible products and services to our clients and the communities they serve. Our Mantra says it all...Vision Driven, Cause Connected, and Passionate about our Opportunity and Obligation. 
The Opportunity:
Our commitment to innovation and serving our growing client base is driving the fast paced growth of our company. We have tripled in size over the last 5 years through organic growth and multiple acquisitions. With focus on continuing this aggressive growth, we are looking for a Client Alignment Executive (CAE) to enhance our sales organization. 
The Client Alignment Executive - Post Acute and LTC:
At Netsmart, the Client Alignment Executive is responsible for the growth, development and management of Netsmart Post-Acute and LTC clients. A critical success factor will be to manage a client’s overall health and satisfaction with Netsmart solutions and services. The ability to connect with the client, identify their business needs, and strategically align those needs with Netsmart solutions by creating a multi-year collaborative roadmap, is the model for success in this role. 
Other Key Areas of Focus:
  • Achieving performance targets established for the territory, including closing sales opportunities by leveraging your extensive process knowledge and industry software product expertise
  • Proactively managing the health of our client relationships and cultivating new relationships that include C-Level leaders and business counterparts 
  • Working with assigned clients to define goals for the partnership and develop a shared roadmap
  • Effectively partner across the Netsmart organizational matrix to engage the appropriate resources to meet our clients’ needs. This can include partnering with Consulting, Support, Engineering, Training, Marketing, Executive Leadership, etc.  
Requirements for Success:
Here are some additional requirements for the role:
  • Minimum of a 4 year college degree or equivalent work experience
  • 4 plus years of sales experience with technology related products or services in the medical services provider marketplace, with an emphasis on home health, hospice and private duty
  • Ability to drive lead generation, develop proposals, deliver presentations, and negotiate deals
  • Demonstrable success in driving significant account growth for multiple clients
  • Preferred experience providing guidance in enterprise software deployments 
  • Preferred knowledge of healthcare, behavioral health, long-term care, hospice and/or home health.
  • Prefer strong working knowledge of Salesforce, but other CRM experience is acceptable 
  • Must be a self-starter and eager to learn, as ongoing acquisition of industry knowledge is expected
  • Up to 50% travel required 
We are proud to offer an excellent compensation package that includes an aggressive base salary and commission plan, and a complete suite of benefits for full-time associates.
Our benefits include:
  • Medical, Dental and Vision Insurance available Day 1
  • Life Insurance
  • Short/Long Term Disability
  • 401(k) Plan/EAP
To learn about our culture, industry and job opportunities visit our Careers site, Facebook or Twitter account.
Netsmart’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.


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